• Decide your room type and inform the Admission & Billing Department.
• Confirm surgery dates with your consultant and reserve the Operation Theatre.
• Pay the Reservation Deposit within the stipulated time.
• Only your surgeon can cancel or postpone surgeries on medical grounds.
• On admission day, contact the hospital if you haven't received a confirmation call.

• Present the doctor’s note, deposit voucher, and registration number if any.
• Payments accepted via Cash, Bank Draft, MasterCard, and VISA.
• Bring personal medicines, reports, X-rays, allergy details, and toiletries.
• Ensure valuables and mobiles are safeguarded — hospital isn’t responsible for losses.
• After confirmation of bed, complete admission formalities and collect your Admission Number.
• If the room category isn’t as requested, submit a written request to staff.

• Bed charges calculated from 12 AM to 12 AM regardless of admission time.
• Transfers between room categories subject to availability, with retrospective billing for upgrades.
• Statements provided every Mon, Wed, Fri — settle within 24 hours.
• Hospital pharmacy provides all medicines; outside medicines not allowed.
• Inform staff immediately of any condition changes and follow treatment plans.
• ICU transfers require vacating prior room.
• Additional deposit requests must be cleared promptly to avoid administrative discharge.
• Limit visitors and noise, no outside bedding allowed.
• Hospital may transfer patients for non-payment or administrative reasons.
• Respect property, limit mobile use, no alcohol, tobacco, or smoking on premises.

• Billing hours: Mon–Sat, 8 AM–9 PM.
• Room category affects fees for services, doctors, and investigations.
• Bed charges exclude diet and nursing services.
• Emergency charges apply for procedures on Sundays, holidays, and after-hours.
• Interim Bills available on request.
• Billing queries: 8655661619 (valid up to 30 days post-discharge).
• RTGS/NEFT details:
  • Account: PATARIA HEALTHCARE PVT LTD
  • A/C: 058505006226
  • IFSC: ICIC0000585
  • Bank: ICICI, Charkop Kandivali West

• Discharges processed 24×7 based on doctor's advice.
• Final bill prepared after discharge papers received.
• Relatives must settle dues at the Billing Counter before leaving.

We are OPEN 24 hours.
For details, call: 022-29673891 or 022-29670028

• No smoking, alcohol, or tobacco on hospital premises.
• Mobile use restricted in ICU and Operation Theaters.
• Photography prohibited.
• No outside medicines without management approval.
• Don't carry cash or jewelry; hospital isn’t responsible for losses.
• Security reserves right to check baggage and IDs.
• Collect reports 8 AM–9 PM, all days except Sundays/Public Holidays.